Information Processing

Improved decision-making capacity.

Swiss Post Solutions’ information processing solutions help you transform your inbound information flows – paper, web, fax, SMS or email. This will result in paper being eliminated as soon as it enters the organisation. Business processes are improved and their costs reduced through the early capture of documents. This enables faster business decisions and improved customer service.

We strive to support our clients’ core business goals by providing a range of information processing services. We will work with your organisation to transition you from scan-to-archive to scan-to-process. This will allow you to expand your capture solutions from departmental solutions to an enterprise-wide approach. The early capture of information will provide extracted and transformed data directly into your business systems.

Our information processing services include:

• Digital Mailroom
• Document Processing
• Business Process Outsourcing

Often beginning in the mailroom, we can capture and process your corporate information, controlling the flow from inbound mail through to the defined business process. Through the insights gained from analysing your work flows and existing information flows processes, we will optimise your information processing procedures by:

• Digitising targeted document types such as application forms, policies, customer correspondence, etc., for upstream processing within your organisation
• Extracting and classifying the information contained in these documents to support your business processes further
• End-to-end quality management with integrated management reporting available online

We offer on- and off-site operations and near and offshore solutions at our document processing centres. We employ ISO certified processes, experienced staff and the latest high-performance scanners and OCR/ICR technologies. With our information processing solutions you can benefit from the latest technology, versatile delivery structures and our proven experience.