Clubs & CommunitiesEnhance communication & create a positive brand experience.
Retain and motivate your most important customers with Swiss Post Solutions’ Customer Club and Community solutions. We offer you a customer dialogue platform that promotes meaningful engagement and long-lasting relationships, reinforcing your brand values and galvanising your CRM and loyalty strategies.
By introducing an exclusive club or an online community for your most valued customers you are communicating their importance to you. This enables you to enter into an intensive dialogue and gather detailed, meaningful insights about your customers. We develop customised customer club solutions for specific customer groups that include the:
- Planning, set-up and operation of customer clubs, e.g. product interest club, VIP, lifestyle or fan clubs
- Processing of services subject to a charge, such as subscriptions, digital content, products, etc.
- Integration of additional interactive instruments such as forums, blogs and links to social networks
- Provision of an effective and powerful club community platform
Turning your customers into brand ambassadors to promote your business through social and professional networks and generate value with fee-based services such as online subscriptions, exclusive memberships and preferential rewards.
Choose an innovative Swiss Post Solutions Customer Club solution and cultivate valuable exchanges with your customers that set you apart from your competitors.