Integrated Services Platform (iSP)

Robust, scalable for global document processing.

Swiss Post Solutions has developed an IT platform known as the Integrated Services Platform (iSP). The iSP supports the delivery of our service offerings and innovative solutions. Provided as on-demand IT platform the iSP enables globalisation and standardisation of your document processes.

As a leading document process outsourcing (DPO) vendor Swiss Post Solutions has developed the iSP to respond to the following five major client objectives:

  • Ability to standardise and unify document processing in a global delivery model, across geographic and business unit boundaries
  • Access to an IT platform that provides best-in-class, scalable and secure technology, that integrates to existing processes and systems
  • Desire to reduce process and transactional costs, by utilising a pre-existing global infrastructure
  • A contractual and pricing model that is outcome based
  • Partnership with an organisation that can demonstrate consistent service level performance

The Swiss Post Solutions document processing solution is a modular platform consisting of preferred technology, based extensively, but not exclusively around the Kofax Enterprise Capture Platform. The iSP may be implemented quickly and efficiently, its services are deployed pre-configured and customised, it enables scan-to-process, supports multi-channel input (paper, e-mail, fax, e-docs, PDFs and SMS), supports multi-languages and employs self-learning technology to automate the process of learning new document sets.

Swiss Post Solutions’ IT platform for document automation and processing will provide you with a solution that can grow with you.