Data protection policy
Data gathered when this website is accessed are collected, processed and used by us, Swiss Post Solutions (further details on Swiss Post Solutions can be found in the Section About Us‘), as the provider of this website. Your personal data protection is of great importance to Swiss Post Solutions. We therefore, as a matter of routine, handle your personal data responsibly and in compliance with the applicable statutory data protection regulations.
In this data protection declaration, we explain what data are collected when this website is accessed, for what purposes they are collected, and by what means we collect, process and use these data, and what rights you have in this respect.
1. Data collection and processing upon accessing our web pages
In principle, our website can be used without disclosing any personal data. As is common practice with many websites, the following non-personal data are collected automatically and processed by our web analysis software following the accessing of the individual web pages from our web servers.
a) Automatic records
Our web server records automatically in a temporary record file every access to or retrieval of a web page or file belonging to our website. User-specific data (such as the IPaddress of the requesting computer, identification data of the browser used, the operating system of the requesting computer, the amount of data transferred, the name of the Internet Service Provider, the date and time of access) and technical data (such as the name and URL of the accessed file, the URL of the referring web page when the website was accessed via a link, and further the search term if it was accessed via a search engine) are saved.
We cannot attribute these data to a specific person, and they are therefore not personal. A consolidation of these data with other data or a transmission of these data does not take place, nor does the creation of personal user profiles, unless, when using selected services, you have given your express additional consent to further data processing. The data are processed exclusively for the purpose of enabling the use of the website (establishing a connection), for internal, system-related purposes such as technical administration and system security, and for statistical purposes in order to enable us to tailor the website more closely to your needs through the anonymous evaluation of general user behaviour (see 1.b).
Our web server places so-called cookies in the memory of your browser These are small text files containing data for technical session control and, in particular, the identification of your browser for the duration of your visit to the website,
These allow us an anonymous evaluation of general user behaviour based on the number of visitors, for the purpose of optimizing our website. No connections to a person can be established from the cookies.
c) Statistical evaluation
We use web and market analysis software to perform a statistical evaluation of our visitor traffic. Both software systems place cookies in the memory of your browser, which enable an analysis of how you use the website. The information on how you use this website, generated by the cookies, is saved on our servers in Switzerland or on the servers of our external service provider (see 2. below).
As mentioned in 1. b) above, you can prevent the saving of cookies by changing your browser settings appropriately.
Further, you can decide here whether a unique web analysis cookie may be placed in your browser in order to enable us to collect and analyse various statistical data. If you decide against it, you have to deactivate the cookies in your browser.
2. Transfer of data to third parties
As a rule, the personal data collected when this website is used are not transferred to third parties or otherwise transmitted. This excludes the transmission of personal data to governmental institutions and authorities as well as to private persons with a right thereto based on statutory regulations, court orders or regulatory decisions, as well as their transfer to governmental institutions for the purposes of taking legal action or prosecution should our legally protected rights be attacked. In specific cases, as far as permitted by law, or with your prior consent, certain personal data may be transmitted to other for processing purposes of which you will have been notified in advance.
External service providers, in particular , a company we use for providing certain services offered on our website, process personal data exclusively on our behalf and are contractually obliged to comply with the applicable statutory regulations on data protection and data security. Within the meaning of the data protection law they are not considered third parties.
3. Data security
The data we collect and save are treated confidentially and, using appropriate technical and organizational precautions, protected from loss or manipulation as well as from unauthorized access by third parties. Login information exchanged between your computer and us is encrypted.
4. Your rights
a) Right to access and information
You have the right of access to the personal data we save about you, details of their origin and recipient as well as the purpose of saving these data. For this please contact us at the e-mail address (). You may contact us at these addresses should you have any questions about our data protection policy, or if you wish to receive more detailed information about one of the articles of this data protection policy.
b) Rectification, blocking and deletion / Withdrawal of consent
You have the right to have the personal data we save about you rectified, blocked or deleted at any time. If their deletion is prevented for statutory or contractual reasons or by commercial or tax law, in particular by statutory retention periods, the data will be blocked instead of erased. If you avail yourself of these rectification, blocking or deletion rights, or if you wish to withdraw your consent to the processing and use of your personal data in part or in full, please contact us at the e-mail address () or the postal address Swiss Post Solutions, Strategic Marketing Department, Pfingstweidstrasse 60b, Postfach, Zurich, 8080, Switzerland
Should you wish to contact us by e-mail, we would point out that the contents of unencrypted e-mails may be read by third parties. We therefore recommend sending confidential information using encryption, or by standard mail.
5. Change to the data protection policy
Changes to this data protection declaration may be required from time to time, due, for example, to the further development of our website or to statutory changes. Swiss Post Solutions therefore reserves the right to change the data protection policy at any time with future effect. We therefore recommend that you re-read this data protection policy at regular intervals.