Digital Transformation in document management and information processing

The world of document management has changed dramatically in the past twenty years. It will continue to do so in the coming years as physical documents are increasingly replaced by digital and hybrid document types and the epoch of structured information gives way to an exponential growth of unstructured information. Swiss Post Solutions is at the forefront of digital transformation for document and information processing. This report outlines how companies can thrive in a hybrid world of both physical and digital media, while preparing themselves for the future.