Swiss Post Solutions' comprehensive outsourcing solutions allow the Healthcare sector to minimise expenses, improve service quality and leave staff free to concentrate on their core activities.


Several national initiatives dealing with the provision of electronic patient files have made it clear that fast access to accurate and up-to-date patient information, is a pre-requisite to build collaborative networks of hospitals, doctors, laboratories, pharmacies and other interested parties, to improve the quality of patient care. Swiss Post Solutions (SPS) healthcare solutions enable the healthcare industry to become more digitally connected and therefore provide faster and better care for patients, while saving costs. In response to national initiatives SPS offers local solutions - discover below what is offered in the UK or read more about our global solutions.



Today's healthcare services require innovative means of communication in order to ensure that patients can continue to receive high quality care in the future. It is increasingly important to use information technology to build digital networks connecting all healthcare participants and processes.
The solution from Swiss Post Solutions, fulfils the requirements of a digital Health Strategy and represents a crucial step on the way to comprehensive data management.

Targeted outsourcing for Healthcare

There will always be breaks in continuity when your daily mail is distributed in physical form. Swiss Post Solutions facilitates the targeted outsourcing of the electronic processing and provision of your daily incoming and outgoing mail. Our professional Document Processing Centres offer you the necessary capacity – even at the highest volumes – to deal with the receipt and dispatch of patient and medical professionals correspondence.

Are you keen to achieve thoroughly digitalised and quality-assured document processing? We offer tailor-made services for the digitisation of your existing files, secure physical and electronic storage management and omni-channel solutions for your outgoing mail, so that you are already taking today's healthcare into the electronic future.

Your benefits

  • High levels of security are always guaranteed: as certified service providers, we meet the legal standards for quality and security in all the processes we conduct on your behalf
  • Process efficiency as a result of reduced document processing times, a reduction in manual tasks through automation, increased accuracy and fewer errors
  • Front and back-office system integration with Robotic Process Automation
  • Case Study

    UK Hospital

    Learn how this hospital released over £1M for front-line services by optimising its mail services.

    Read Case Study about UK Hospital Read Case Study

  • Case Study

    Health Insurance

    Discover how this health insurer streamlines processing of hardship cases to ensure customer satisfaction.

    Read Case Study about Health Insurance Read Case Study

  • Case Study

    Robotic Process Automation in Healthcare

    Learn how Robotic Process Automation reduced the processing of manual tasks by 60% for this health insurer.

    Read Case Study about Robotic Process Automation in Healthcare Read Case Study

Customer testimonials

  • testimonials

    We are very satisfied with the services of Swiss Post Solutions. Although clear Service Levels have been defined we have never had to question whether these are being adhered to.

    Head of IT, Visana

  • testimonials

    We are very happy with the constant and reliable services and the close and global relationships with Swiss Post Solutions and the professional reporting and project management.

    Head of Document Logistics Zurich Insurance

  • testimonials

    Swiss Post Solutions has helped us to build lean and secure processes for our incoming document management – we have significantly reduced the corresponding costs per contract.

    Head of Document Management, Direct Insurance

Related Solutions


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