The use of Intelligent Automation allows Swiss Post Solutions to combine established outsourcing capabilities like scanning, optical character recognition, data capture and extraction, together with offshoring capabilities, and incorporate Robotic Process Automation and Artificial Intelligence technologies into the solution.
Intelligent Automation is applied within a wide range of industries like Banking, Insurance or Healthcare and is particularly effective with tasks that are high volume, repetitive and time consuming, in addition to being time-critical and seasonal. The deployment of Intelligent Automation improves process performance, providing consistent and error-free results. It also processes structured, semi-structured and unstructured data, such as customer e-mails and correspondence, leading to higher levels of productivity and speed. Intelligent Automation helps you to streamline processes and handle high volumes or peak periods, and is configured to run on existing IT infrastructure.