Case Study

Digitalisation at Allianz Suisse

  • Challenge

    • Around 2.7 million physical and electronic items received annually
    • 5,168,000 shipments per year in the field of transaction printing
    • Allianz had the goal of focusing on its core competencies and its customers
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  • Solution

    • SPS team sorts the shipments and hands over the documents to the scanning team for digitalisation
    • With the help of markings (data matrix) and intelligent text recognition, each document is scanned (OCR) and assigned with almost complete automation.
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  • Benefits

    • SPS ensures on time processing even in peak periods during primary shipments
    • Faster processing of higher document volumes with fewer staff members
    • Same-day data transfer to the central Allianz Suisse IT system
    • Guaranteed quality and security standards meet the statutory duties of care
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