Case Study

Alphabet - Mobility Solutions

  • Challenge

    Alphabet Fuhrparkmanagement GmbH (Alphabet) is among the top three German business mobility and leasing companies and looks after more than 152,000 vehicles in Germany. As Alphabet has many leasing agreements, a large volume of invoices arrive at the company every month. Alphabet was therefore looking for an outsourcing partner to assist them with the processing and checking of these documents. The solution would need to be fast and guarantee a high quality.

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  • Solution

    Invoice processing is now managed by Swiss Post Solutions (SPS) experienced staff at a dedicated on-shore processing centre. As part of the outsourcing agreement, SPS receives the invoices, sorts them for subsequent processing and then enters the data into Alphabet's systems. Specialists then check the individual items on the invoices to ensure that they correspond to the various leasing contracts. SPS subsequently produces the invoices for Alphabet's clients.

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  • Benefits

    The main benefits for Alphabet were:

    • The fast availability of invoice and reminder data. As a result, the figures can be checked much more efficiently.
    • Specially trained staff, up-to-date processing infrastructure and systems, including ISO 9001 and 27001 certification ensures excellent quality and security standards.
    • Swiss Post Solutions has the resources to handle additional volumes of documents as they occur during the year.
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