Case Study

Multinational Investment Bank Eases The Digital Transition

  • Challenge

    • Client: A multinational investment bank and financial services company with over 75,000 employees.
    • With manual, paper-based operations causing bottlenecks in the mailroom, how could the bank process key documents more efficiently?
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  • Solution

    • SPS introduced its Digital Mail solution, supported by SPS Lite, to scan incoming documents and make them accessible via a centralised portal.
    • SPS’ DigitalMail solution firstly brought a portion of the bank’s inbound mail operation off-site to SPS’ specialised London Mail Centre, enabling key documents to be scanned, digitised and delivered electronically rather than manually by mailroom staff.
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  • Benefits

    • Adapting to the new normal innovative solutions for any situation
    • Safe hands two decades of partnership
    • Remote working and giving freedom back to staff
    • Speed streamlined contact between internal departments
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