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Case Study

Budapest Bank Outsources Salary Processes to SPS

  • Challenge

    In order to achieve its growth targets in the dynamic Hungarian market, the Bank had to streamline administrative processes. Significant requirements from HR management, frequent legislative changes and the changing need for reporting - including to the authorities - led the Bank to outsource the entire salary process.

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  • Solution

    Transfer of process responsibility to SPS:
    • Calculation of salaries and social security benefits by SPS
    • Adaptation to legal changes by SPS and software manufacturer
    • Demand-oriented reviews to check the high SLAs
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  • Benefits

    • 20 years of legal compliance 
    • 99.99 % correct accounting
    • Efficient payroll accounting for 3,300 employees
    • 100 % compliance with SLAs for years
    • Reduced liability risk in the HR area
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