Case Study

Helping a global bank realise significant savings and reduce risk

  • Challenge

    A global bank was looking to outsource their mailroom operations to reduce costs and the risks associated with handling highly confidential mail items and information.
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  • Solution

    What began as an on-site mailroom operation in 1999 has been significantly extended. SPS used both its document management expertise, and its detailed knowledge of the bank’s processes and objectives, to drive continuous improvement. More digital solutions have been added and this has allowed the bank to build upon its strategy of becoming increasingly digital.

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  • Benefits

    The bank has a partner in SPS who has become truly embedded within their culture, creating a partnership of trust over the last 20 years, which has allowed us to make informed document management decisions on behalf of the bank, in order to drive savings and innovation. To mention only one example Through centralising and consolidating services, SPS was able to save the bank over £1M in one year alone through released office space at their central London HQ.

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