Case Study

Office Services for Media Sector

  • Challenge

    One of the US’s largest diversified media companies wanted to optimize their headquarters’ mail operation with the following goals:
    • Increase operational efficiency and reduce costs
    • Introduce technology to streamline processes
    • Enhance service levels and increase convenience to employees
    DOWNLOAD
  • Solution

    • Optimized staffing levels with service-focused personnel
    • Cross-trained staff to maximize productivity and improve customer service
    • Installed new technology to increase efficiency
    • Selected new partners for the company‘s courier services
    DOWNLOAD
  • Benefits

    Cost savings
    •  Right-sized headcount
    •  New courier partners
    Improved service
    • Customer service training
    • New candidate profile
    Increased efficiency
    •  New technology
    •  Process optimization
       
    Scalability
    • SPS replicated the solution for client in additional locations
     
    DOWNLOAD

Would you like us to call you?

or Contact us for more information

+1-877-275-3677 Contact us

We are happy to provide you with more information! (1/3)

Continue to sign up and receive a call from SPS

We are happy to provide you with more information! (2/3)

We are happy to provide you with more information! (3/3)

Thank you

We are happy to provide you with more information