Case Study

Postfinance evolves into a digital powerhouse

  • Challenge

    • Processing paper-based payment transactions and customer documents is no longer part of PostFinance's core business.
    • With the old solution at PostFinance, processing was carried out at six different PostFinance locations throughout Switzerland.
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  • Solution

    • With the payment transaction processing for PostFinance (PF) and for the former customer banks of PF, SPS has set up a payment factory.
    • The SPS Payment Factory serves 17 Swiss banks and processes around 70 million payment slips per year, 70% of the total slip-based payment transaction volume in Switzerland.
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  • Benefits

    • Shared IT: Highly automated and standardised IT solution for all banks and high straightthrough processing rate
    • Shared people & locations: The same employees and processing sites for all banks with a high level of flexibility.
    • Shared processes: Standardised processing with standardised SLAs and policies for all banks
    • High security: The ISAE control framework is the single auditing standard for all banks
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