Case Study

Reprographics Services for Financial Sector

  • Challenge

    The company took steps to make a change, as its off-site printing provider was not bringing new and innovative ideas to the table in order to keep costs down, while creating long-term operational efficiencies.

  • Solution

    Swiss Post Solutions delivered a solution that:

    • Implemented a document management center for the internal production of critical client documentation and presentations.
    • Re-evaluated the client’s equipment leases and recommended upgrading the technology to improve the output quality.
    • Added graphic design expertise to ensure that all documents were well designed, following brand guidelines.
    • Kept headcount to a minimum by cross-training the team.
  • Benefit

    The benefits to the client included:

    • The document management center enabled faster response times, at a lower cost and ensured that confidential materials remained in-house.
    • The firm experienced a cost saving of 70% on recaptured work.
    • All materials produced by the document management center complied with brand guidelines.
    • Service levels were improved across all processes.

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