Case Study

Telco Business

  • Challenge

    With 25 different IT solutions, report formats and monitoring mechanisms corporate-wide comparison of the subsidiaries has been hard to clarify. A standard process supporting all countries can put things right. But country specific aspects have to be taken into account to ensure acceptance and satisfaction. Besides a good price/performance ratio, SPS's experiences in international project and service management were a key reason for the decision to work with SPS.
  • Solution

    After analysing document structure and volume, payment conditions, tax regulations and local specificities, implementation took place in seven months. In the centralised accounts payable process documents are either digitised in one of SPS' scan centers or transferred electronically to SPS. In 2016, 1.6 million documents were indexed, and key fields captured and the document is classified accordingly and controlled. The data is then transferred to the customer's ERP system.
  • Benefits

    • A standard accounts payable process for 25 countries
    • Centralised processing of 1.6 million incoming documents annually
    • 24 hours processing time with a maximum of 2% error rate
    • Reduce end-to-end process costs

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