Case Study

ProService Digitizes HR Processes

  • Challenge

    This companies goal was to make the administrative personnel work as efficient as possible and to achieve the highest possible degree of digitization for payroll accounting in the entire contract, form and certification system as well as in archiving. In addition, the new system had to be able to map the different requirements of various fields of activity of proService GmbH.
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  • Solution

    After analyzing the personnel processes and the development of a process map for HR, the following steps were introduced:

    • Digitization and standardization using the proService personnel platform
    • Implementation of the components personnel portal, electronic personnel file and EasyOffice for process and document management
    • Operation of the proService personnel platform by SPS
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  • Benefits

    The personnel portal provides the following benefits to proService:

    • Flexible processes can be designed depending on the facility
    • Legally compliant creation and archiving of all personal documents
    • Shortened contract creation from three days to half a day
    • 99% system availability
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