Case Study

The Telegraph Media Group

  • Challenge

    The Telegraph Media Group (TMG) was looking for cost savings and innovation that the previous incumbent had failed to deliver. TMG understood that mailroom management was an important but non core activity and wanted a supplier that could offer demonstrable innovation and efficencies and support TMG in their core business.

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  • Solution

    SPS has a team of 6 staff providing a broad range of mail services for TMG including: mail sorting, deliveries, collections and franking for TMG and other tenants who occupy it’s building. iTrak SPS’ real time auditable track and trace solution is used to manage incoming and outgoing items including packages, stationery and high value courier deliveries. SPS also provides courier management, co-ordinating domestic and international activity.

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  • Benefits

    The client achieved the following benefits with SPS services:
     
    • 5 figure savings on courier management in first 2 years
    • Tracability for valuable items through SPS iTrak software
    • Staff training and development
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