Swiss Post Solutions Opens New Document Processing Center in El Paso, Texas

June 7th, 2017 - Swiss Post Solutions (SPS), a leading outsourcing provider for business process solutions and innovative services in document management, today announced the opening of a new Document Processing Center in El Paso, Texas. The secure facility has been specially designed for the delivery of advanced cloud-based solutions to support SPS’ clients in their digital transformation by further automating their standard business tasks, such as claims handling, expense reporting, data entry, and invoice processing. With SPS’ solutions, clients can minimize or eliminate the need for manually intensive procedures and thus improve response times and accuracy, resulting in higher customer service levels while increasing efficiencies. Additionally, by digitizing information from any form (paper, email, text, structured or unstructured) and turning it into usable data for analytical purposes, SPS is providing services that yield key intelligence needed by businesses to drive decision making.

Joerg Vollmer, CEO Swiss Post Solutions, said: ” At SPS, we offer our clients onsite, onshore, and offshore capabilities as a part of our full portfolio. As companies deploy digital transformation strategies, SPS solutions help them reduce costs, increase efficiency and, most importantly, will allow their staff to apply greater focus to client facing core business activities.”

The establishment of the SPS center in Texas will reinforce SPS’ national and global presence, adding to the network of more than 20 similar facilities throughout Europe, North America and Asia.

About SPS

We connect the physical and digital worlds

SPS is a leading outsourcing provider for business processes solutions and innovative services in document management. A strong international client base relies on SPS’ ability to envision, design and build end-to-end solutions, and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology, such as intelligent automation. SPS’ over 8’500 employees and specialized partners span the full range of the industry with a focus on banking, insurance, telecommunications and healthcare, addressing customer needs in more than 20 countries and a revenue of over 600M CHF. SPS is owned by AS Equity, an active technology investor with the intention to scale up SPS’s business and elevate its strategy and performance to be a dominant market leader. There are substantial opportunities for technology innovation to boost growth seen. AS Equity Partners is planning to invest in new technologies to enable digital access to customer consumption and demand data, greater customer intimacy through self-service and the sharing of data and insights with clients, and real time capacity, system and process performance monitoring and reporting.

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