Swiss Post Solutions Named to 2018 IAOP Global Outsourcing 100 List

“In today’s economy, it is more important than ever for outsourcing buyers to be able to easily identify and select the right company for their outsourcing needs,” said Debi Hamill, IAOP CEO. “The Global Outsourcing 100 and World’s Best Advisors lists are the essential tools companies reference to make smarter decisions. They provide companies with valuable insights into the outsourcing industry, leading and emerging service providers and advisors, and key developments to watch.”

"Most companies have experienced the BPO hype of cost reductions, labor arbitrage, the standardization and streamlining of existing processes. But gaps in end-to-end solutions, as well as quality issues remain. At the same time companies must improve productivity and efficiency, in combination with reducing costs, to compete in in a competitive market environment. As a leading outsourcing provider for business processes solutions and innovative services in document management, Swiss Post Solutions addresses these challenges with innovative digital technologies like Artificial Intelligence and Robotic Process Automation. In addition to increasing customer satisfaction levels, the use of these digital technologies is opening up further new possibilities as they are capable of screening and investigating processes, and they offer transparency and a solid basis for productive data analysis. We are honored that IAOP has once again recognized SPS as a top global provider of document management and business process outsourcing solutions.“

Swiss Post Solutions (SPS) is a leading outsourcing provider for business processes solutions and innovative services in document management. A strong international client base relies on SPS’ ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology, such as intelligent automation. Part of the Swiss Post Group headquartered in Bern, Switzerland, SPS’ 6800 employees and specialized partners span the full range of the industry with focus on banking, insurance, telecommunications and healthcare, addressing customer needs in more than 20 countries.

IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands. For more information and how you can become involved, visit www.IAOP.org.