Swiss Post Solutions honored with silver award for innovation

New York, NY: Swiss Post Solutions (SPS), a leading outsourcing provider for business process solutions and innovative services in document management, has announced that their North American division has been named the winner of a Silver award for Most Innovative Company of the Year by the Best in Biz Awards, the only independent business awards program judged each year by prominent editors and reporters from top-tier publications in North America.

In the category of Most Innovative Company of the Year for organizations with 1,000+ employees, SPS was recognized for:
  • Its delivery of digital mail services, including the seamless, rapid rollout of the solution to customers with urgent needs to support employees working remotely during the recent crisis
  • Touchless solutions for mail, reception and concierge, which provide both safety and convenience to clients, employees and visitors
  • The development of an Innovation Workshop framework to engage clients in the development of a viable roadmap for innovative solutions as they futureproof their operations
  • High customer scores on innovation in its 2021 customer satisfaction survey 
  • The rollout of new communications and training tools to support its employee population, especially those working remotely and onsite in client offices.
2021 marked the 11th annual Best in Biz Awards and saw intense competition among more than 700 impressively strong entries from public and private companies of all sizes ranging from some of the best known global brands to the most innovative start-ups and irrepressible local companies. This year’s judges were impressed with the winning companies’ resilience and adaptability that allowed them to turn the challenges of the past 20 months into remarkable growth numbers, their exemplary dedication to their customers in matters small and large, and particularly, many winners’ efforts to maintain and deepen their commitment to the environment and local communities.
Dan Moscatiello, Chief Executive Officer of SPS North America, stated, “’Innovative Thinking’ is one of our core values, and we strive to incorporate innovation into in all aspects of our business, from client operations to the employee experience. Our focus on innovation helped ensure that SPS remained a strong and adaptive partner to our clients during the challenges of the past year, and it will guide us as we support our clients in building operational resilience and new business models. We are honored to be recognized for our work by the Best in Biz Awards.”
Since the program’s inception in 2011, winners in Best in Biz Awards have been determined based on scoring from independent judging panels assembled each year from some of the most respected national and local newspapers, TV and radio outlets, and business, consumer, technology and trade publications in North America. Combining top editors’ and reporters’ unparalleled experience and expertise with the objectivity inherent in the journalistic ethos and further enhanced by the breadth of outlets represented, Best in Biz Awards judging panels are uniquely able to determine the best of the best from among the hundreds of competitive entries. The 2021 judging panel included, among others, writers from Associated Press, Barron’s, Consumer Affairs, Inc., USA Today and Wired. For a full list of gold, silver and bronze winners in Best in Biz Awards 2021, visit:

About Swiss Post Solutions

We connect the physical and digital worlds

Swiss Post Solutions (SPS) is a leading outsourcing provider for business process solutions and innovative services in document management. A strong international client base relies on SPS’ ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology, such as intelligent automation. Part of the Swiss Post Group headquartered in Bern, Switzerland, SPS’ 8000 employees and specialized partners span the full range of the industry with focus on banking, insurance, telecommunications and healthcare, addressing customer needs in more than 20 countries.

About Best in Biz Awards
Since 2011, Best in Biz Awards has been the only independent business awards program judged by a who’s who of prominent reporters and editors from top-tier publications from North America and around the world. Over the years, judges in this prestigious awards program have ranged from Associated Press to the Wall Street Journal and winners have spanned the spectrum, from blue-chip companies that form the bedrock of the global economy to some of the world’s most innovative start-ups and nimble local companies. Each year, Best in Biz Awards honors are conferred in two separate programs: North America and International, and in 100 categories, including company, team, executive, product, and CSR, media, PR and other categories. For more information, visit:

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