NelsonHall ranks SPS no. 2 among inbound document management providers

 

“The increasing market share in inbound document management is a result of our strategic focus on people, processes, and technology on a global level,” said Joerg Vollmer, CEO of Swiss Post Solutions. “Our continuous investment in technologies such as capturing platforms, Artificial Intelligence (AI), and Robotic Process Automation (RPA) is paying off and will motivate us to help our clients with their digital transformation.”

 

According to NelsonHall, the document management market continues to be impacted by the reduced emphasis on paper and the increasing use of digital media. Document management is currently changing at a more rapid pace than at any time in the past 20 years, and this pace of change will continue over the next years. Data structuring and processing is therefore key to the future of document management. SPS focuses on a market approach that is helping companies to accelerate their digital journey. SPS drives a model that enables companies manage their data flows with efficiency and speed, at low costs. This industry leading solution integrates automation and human workers in one platform, creating a seamless end-to-end process that is able to handle tasks of any level of complexity. With the majority of the more routine and repetitive tasks being automated, employees can focus their efforts on the most complex areas, increasing their value to the business and the customer.

 

“The need for process excellence has never been greater. Global data volumes will hit 150 zettabytes by 2025. By combining automation and human labor in a single platform, companies can cope with this information overload and provide the dynamic, high quality experience that today’s customers expect,” explained Joerg Vollmer.

 

SPS’s platform can be configured exactly for a company’s needs and will provide industry-specific patterns, creating a solution precisely suited for specific challenges and tasks.