Swiss Post Solutions achieved outstanding customer satisfaction results
Zurich – Swiss Post Solutions (SPS), a leading outsourcing provider for business process solutions and innovative services in document management, achieved outstanding customer satisfaction results. As part of the company’s annual survey of approximately 400 customers worldwide, SPS’s service received a score of 85 out of 100 points, remaining consistent with the previous year and depicting a very high level of overall satisfaction.
About Swiss Post Solutions
We connect the physical and digital worlds
Swiss Post Solutions (SPS) is a leading outsourcing provider for business processes solutions and innovative services in document management. A strong international client base relies on SPS’s ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology, such as intelligent automation. Part of the Swiss Post Group headquartered in Bern, Switzerland, SPS’s 7500 employees and specialized partners span the full range of the industry with focus on banking, insurance, telecommunications and healthcare, addressing customer needs in more than 20 countries.