SPS solution streamlines billing for Performance Health

UK, October 2017 - Swiss Post Solutions (SPS), a leading outsourcing provider for business process solutions and innovative services in document management, has been awarded a contract to provide Performance Health, one of the world's leading suppliers to the rehabilitation, recovery and sports markets, with a multi-channel Billing solution.

Performance Health identified SPS as a partner who could help them modernize their back-office systems following a recent acquisition. The SPS solution enables Performance Health to streamline their billing process, whilst offering their very varied customer base, which ranges from the NHS to individual buyers, a wider range of digital channels and more ways to interact with the business on-line.

Because all billing documents are managed within the same platform, migration from paper to digital channels is managed seamlessly within the solution, reducing the administrative burden and making it easier for customers to choose digital, but the business will also benefit from cost savings on paper billing, due to SPS’ access to postal discounts.

SPS brings over 18 years’ experience in E-Billing, hybrid environments and managed migration to digital, along with on-going investment in billing technology, to bring continuous value to clients.

Andrew Booker, Finance Director at Performance Health said “We look forward to working with SPS for what we hope will be a seamless migration onto their Omni-channel platform. Performance Health International Ltd are nearing completion of a brand new Enterprise Resource Planning System (October 30^th 2017) which will revolutionize the way our global systems function, so the SPS billing management will support this mass digital venture. The SPS all-in-one solution ultimately means that we can get back to what we do best, in supporting our customers on a daily basis.”

“We’re very pleased to have been selected by Performance Health. SPS’ Omni-channel platform simplifies complex billing environments by supporting multiple billing formats including e-bill, portal, print and EDI within a single solution and provides pathway to further adoption of digitisation” said Gary Harrold, CEO of SPS UK.

About Swiss Post Solutions

Swiss Post Solutions (SPS) is a leading outsourcing provider for business processes solutions and innovative services in document management. A strong international client base relies on SPS’ ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology, such as intelligent automation. Part of the Swiss Post Group headquartered in Bern, Switzerland, SPS’ 7000 employees and specialized partners span the full range of the industry with focus on banking, insurance, telecommunications and healthcare, addressing customer needs in more than 20 countries.

Contact

Sabine Fernandez, Head of Global Communications, Swiss Post Solutions AG, +41 58 341 23 92, sabine.fernandez@swisspost.com

SPS solution streamlines billing for Performance Health

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