Swiss Post Solutions Named “Super Star” of the Global Outsourcing 100 by the IAOP

18 April, 2017 –Swiss Post Solutions (SPS), an innovative leader in business process outsourcing (BPO) and digitization solutions, has been named as a “Super Star of the Global Outsourcing 100” for Sustained Excellence by the International Association of Outsourcing Professionals (IAOP). This is a new accolade, recognizing SPS’ consistent levels of service.

The independent judging panel rated SPS highly in all scoring categories. SPS received Distinguishing Stars, indicating a top performer, in the following categories: “Customer References,” “Awards & Certifications,” and “Programs for Innovation.” With regards to the Customer References category, which is the single most important factor in a company’s overall score, SPS received the highest possible rating for demonstrating the significant value it provides to its clients. The company’s inclusion in the Programs for Innovation category reflects SPS’ commitment to innovative thinking and continuous improvement that is an essential part of its business strategy.

The Awards & Certifications category analyzes the company’s pursuit of excellence through the achievement of industry certifications, such as ISO 9001, ISO 16001 and ISO 27001, as well as the external recognition that SPS has received. During the past year, SPS has been named to the 2016 HfS Autonomics Premier League for its vision in incorporating Intelligent Automation into its solutions and has been ranked No. 4 in the Document Management Market Forecast 2016-2020 as compiled by Nelson Hall, an international outsourcing and analysis firm.

In response to these achievements, Joerg Vollmer, CEO SPS, stated, “The fact that the IAOP has ranked us among the top companies in many of the categories they evaluate is evidence for our leading role as outsourcing provider for business processes solutions and innovative services in document management, supporting clients  in their digital transformation agendas.”

The 2017 Global Outsourcing 100 recognizes the world’s best outsourcing service providers, based on their delivery of a full spectrum of outsourcing solutions, including business process outsourcing , facilities services and information technology. The full 2017 Global Outsourcing 100 list of Top 75 Leaders and Top 25 Rising Stars, including the distinguished recognition, appears within a special section of Fortune magazine’s Spring 2017 issue.


About Swiss Post Solutions

We connect the physical and digital worlds

Swiss Post Solutions (SPS) is a leading outsourcing provider for business processes solutions and innovative services in document management. A strong international client base relies on SPS’ ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology, such as intelligent automation. Part of the Swiss Post Group headquartered in Bern, Switzerland, SPS’ 6’800 employees and specialized partners span the full range of the industry with focus on banking, insurance, telecommunications and health care services, addressing customer needs in more than 20 countries. For more information, visit

About IAOP

IAOP is the go-to association leading the way to improve outsourcing outcomes by bringing together customers, providers and advisors in a collaborative, knowledge-based environment that promotes professional development, recognition, certification and excellence. With over 120,000 members and affiliates worldwide, IAOP is not only on top of the latest trends but in front of them. Through its expansive global chapter network, premier training and certification programs, knowledge center, member community and more, IAOP helps members learn, grow and succeed. For more information and how you can become involved, visit


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