SPS ranked no. 3 in EMEA region for its Document Management Services

Swiss Post Solutions (SPS), a leading outsourcing provider for business process solutions and innovative services in document management, today announced it is ranked no. 3 leading Document Management BPO provider in the EMEA region. In Germany and Switzerland SPS holds the leading market position. The ranking was published in the Global Document Management Market Forecast 2018–2022 compiled by NelsonHall, a leading global analyst firm.

SPS stays in the top league since it was ranked for the first time. This is a proof not only for the successful strategy of focusing on the key value drivers in BPO, but it also shows that SPS is on the right path for the long-term.

According to the NelsonHall study, the document management market continues to be impacted by the reduced emphasis on paper and the increasing use of digital media and especially smart phones. NelsonHall states that this increasing adoption of digital and mobile as the preferred means of communication is creating opportunities for paper conversion to digital and for scan-on-demand services in support of existing paper archives and for digital mailroom services. In particular, organizations are seeking a more transformational approach to document management as elsewhere within BPO and expect suppliers to have a strong view of the ‘to-be’ processes within their industries and organizations. At the same time, organizations are now pushing strongly for digital to replace paper end-to-end across their supply chains and this is creating considerable opportunities for automation and digitalization.

«If companies are at a stage of wanting to automate their business processes for the productivity and cost savings that automation can bring, then SPS has the services and solutions to help them be successful,» said Joerg Vollmer.

SPS is a leading outsourcing provider for business processes solutions and innovative services in document management. A strong international client base relies on SPS’ ability to envision, design and build end-to-end solutions, and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology, such as intelligent automation. SPS’ over 8’500 employees and specialized partners span the full range of the industry with a focus on banking, insurance, telecommunications and healthcare, addressing customer needs in more than 20 countries and a revenue of over 600M CHF. SPS is owned by AS Equity, an active technology investor with the intention to scale up SPS’s business and elevate its strategy and performance to be a dominant market leader. There are substantial opportunities for technology innovation to boost growth seen. AS Equity Partners is planning to invest in new technologies to enable digital access to customer consumption and demand data, greater customer intimacy through self-service and the sharing of data and insights with clients, and real time capacity, system and process performance monitoring and reporting.