SPS ranked no. 3 in EMEA region for its Document Management Services

Swiss Post Solutions (SPS), a leading outsourcing provider for business process solutions and innovative services in document management, today announced it is ranked no. 3 leading Document Management BPO provider in the EMEA region. In Germany and Switzerland SPS holds the leading market position. The ranking was published in the Global Document Management Market Forecast 2018–2022 compiled by NelsonHall, a leading global analyst firm.

SPS stays in the top league since it was ranked for the first time. This is a proof not only for the successful strategy of focusing on the key value drivers in BPO, but it also shows that SPS is on the right path for the long-term.

According to the NelsonHall study, the document management market continues to be impacted by the reduced emphasis on paper and the increasing use of digital media and especially smart phones. NelsonHall states that this increasing adoption of digital and mobile as the preferred means of communication is creating opportunities for paper conversion to digital and for scan-on-demand services in support of existing paper archives and for digital mailroom services. In particular, organizations are seeking a more transformational approach to document management as elsewhere within BPO and expect suppliers to have a strong view of the ‘to-be’ processes within their industries and organizations. At the same time, organizations are now pushing strongly for digital to replace paper end-to-end across their supply chains and this is creating considerable opportunities for automation and digitalization.

«If companies are at a stage of wanting to automate their business processes for the productivity and cost savings that automation can bring, then SPS has the services and solutions to help them be successful,» said Joerg Vollmer.


About Swiss Post Solutions

Swiss Post Solutions (SPS) is a leading outsourcing provider for business processes solutions and innovative services in document management. A strong international client base relies on SPS’ ability to envision, design and build end-to-end solutions and to be its trusted advisor for the key value drivers in BPO: location strategy, process optimization and technology, such as intelligent automation. Part of the Swiss Post Group headquartered in Bern, Switzerland, SPS’ 7000 employees and specialized partners span the full range of the industry with focus on banking, insurance, telecommunications and healthcare, addressing customer needs in more than 20 countries.

Contact

Sabine Fernandez, Head of Global Communications, Swiss Post Solutions AG, +41 58 341 23 92, sabine.fernandez@swisspost.com

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