Data gathered when this website is accessed are collected, processed and used by Swiss Post Solutions Limited (“SPS”, “we” or “us”) as the provider of this website. Further details on Swiss Post Solutions can be found in the About Us section. Your personal data protection is of great importance to us. We therefore, as a matter of routine, handle your personal data responsibly and in compliance with the applicable statutory data protection regulations.
1. DATA THAT WE MAY COLLECT
1.2 Automatic records
Our web server records automatically in a temporary record file every access to or retrieval of a web page or file belonging to our website. User-specific data (such as the IP address of the requesting computer, identification data of the browser used, the operating system of the requesting computer, the amount of data transferred, the name of the Internet Service Provider, the date and time of access) and technical data (such as the name and URL of the accessed file, the URL of the referring web page when the website was accessed via a link, and further the search term if it was accessed via a search engine) is recorded and we may attribute this information to you in the event that you use or subscribe to any of our services.
The consolidation of this data enables us to promote personalised and relevant content to you in the event that you subscribe to any of our services. We will not use your data for any other purpose, unless, when using selected services, you have given your express additional consent to further data processing in accordance with requirements under applicable local law.
1.3 Other data processing
In addition, we store personal data (such as your name, address and contact details) only when you decide to send it to us for example by filling out an online form or if you send us a message via the contact page. In these cases, we will only ask you to provide the personal data which we need in order to perform the services we provide. Mandatory information will be marked with an asterisk, all other information you share with us are sent voluntarily.
2. OUR USE OF YOUR DATA
Collecting data helps us develop and improve our website. We will use the data we collect about you for the following purposes:
to enable your use of the website (establishing a connection);
for internal, system-related purposes such as technical administration and system security; and
for statistical purposes in order to enable us to tailor the website more closely to your needs through the anonymous evaluation of general user behaviour (see 3.1 below).
3.1 What is a cookie?
A cookie is a small text file containing data for technical session control and, in particular, the identification of your browser for the duration of your visit to the website. Cookies also allow us to tailor the website to your interests. They are widely used in order to make websites work as well as to provide business and marketing information to the owners of the site.
Our web server places so-called cookies in the memory of your browser. These cookies allow us an anonymous evaluation of general user behaviour, based on the number of visitors, for the purpose of optimizing our website.
3.3 Our cookies are set out below:
- ELOQUA Used to collect information about how you use our website. We use the information to compile reports and to help us improve the site. Third Party
- ELQSTATUS Keeps track of your choice to opt-in (or opt-out) of visitor recognition and tracking activity. Third Party
- ELQSITEVISITED Used with our pop-up banner and dropped when we receive your consent to website tracking. Third Party
- OPTOUT Keeps track of your choice to opt-in (or opt-out) of website tracking. Third Party
- Hypersite Used to connect visitors to a hypersite and to enable us to populate dynamic content on our website. Third Party
- Google Analytics We use a number of Google Analytics cookies to collect information about how visitors use our website. Further information on these cookies is available at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. Third Party
3.4 Statistical evaluation
We use web and market analysis software to perform a statistical evaluation of our visitor traffic. Both software systems place cookies in the memory of your browser, which enable an analysis of how you use the website. The information on how you use this website, generated by the cookies, is saved on our servers in Switzerland or on the servers of our external service provider (see 4 below).
As mentioned in 3.2 above, you can prevent the saving of cookies by changing your browser settings appropriately.
Further, you can decide here whether a unique web analysis cookie may be placed in your browser in order to enable us to collect and analyse various statistical data. If you decide against it, you have to deactivate the cookies in your browser.
4. WILL WE SHARE YOUR DATA WITH ANYONE ELSE?
The personal data collected when this website is used are not transferred to third parties or otherwise transmitted without your express consent. We will keep your information for no longer than necessary and it will remain confidential. This excludes the transmission of personal data to governmental institutions and authorities as well as to private persons with a right thereto based on statutory regulations, court orders or regulatory decisions, as well as their transfer to governmental institutions for the purposes of taking legal action or prosecution should our legally protected rights be attacked.
In specific cases, as far as permitted by law, or with your prior consent, certain personal data may be transmitted to other third party companies for processing purposes of which you will have been notified in advance.
5. YOUR RIGHTS
5.1 Right to access and information
You have the right of access to the personal data we save about you, details of their origin and recipient as well as the purpose of saving these data. For this please contact us at the e-mail address (global.SPS@swisspost.com).
You may contact us at this address should you have any questions about our data protection policy, or if you wish to receive more detailed information about one of the articles of this data protection policy.
5.2 Rectification, blocking and deletion / Withdrawal of consent
You have the right to have the personal data we save about you rectified, blocked or deleted at any time. If their deletion is prevented for statutory or contractual reasons or by commercial or tax law, in particular by statutory retention periods, the data will be blocked instead of erased. You may also object to the use of your personal data for advertising purposes or the creation of a user profile. If you avail yourself of these rectification, blocking, deletion or objection rights, or if you wish to withdraw your consent to the processing and use of your personal data in part or in full, please contact us at the e-mail address (global.SPS@swisspost.com) or the postal address Swiss Post Solutions, Strategic Marketing Department, Pfingstweidstrasse 60b, Postfach, Zurich, 8080, Switzerland.
Should you wish to contact us by e-mail, please note that emails will be in an unencrypted form and will therefore be liable to security risks typically associated with such method of communication.
6. HOW SECURE IS YOUR DATA?
The data we collect and save are treated confidentially and, using appropriate technical and organizational precautions, protected from loss or manipulation as well as from unauthorized access by third parties. Login information exchanged between your computer and us is encrypted. We cannot accept responsibility for any unauthorised access or loss or personal information that is beyond our control.
7. TRANSFERS OUTSIDE OF THE EEA
Owing to the global nature of the Internet, the information you provide may be transferred in transit to countries outside of the European Economic Area including, for example, our central data storage centre in Canada. By using this website you accept that your information may be transferred outside of the EEA and consent to this. Although some countries outside of the EEA may not have similar privacy protections in place, we will take adequate steps to ensure the security of your information should it be transferred outside of the EEA.
Your personal data may be transferred to other companies within the Swiss Post group. Some companies within the group may be located outside of the EEA.
8. SOCIAL MEDIA
Links from Facebook, Google+, LinkedIn, SlideShare, Twitter, Xing and YouTube are integrated temporarily on this website. We have implemented the two-stage solution recommended by the data protection authorities. This means that you must first activate the social media link by clicking on a button before any connection to the servers of the social network is established. You can then recommend our content by clicking a second time. Taking the example of Facebook, this means that if you visit our site and select the Facebook link, a direct connection between your browser and the Facebook server is established. Facebook thereby receives the information that you have visited our site, using a specific IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook-profile. Thereby Facebook can correlate your visit to our site with your user account. Only Facebook is responsible for this collection and use of data. For more information, please refer to the Facebook privacy statement which is available at https://en-gb.facebook.com/about/privacy/.
The functionality of Google+, LinkedIn, SlideShare, Twitter, Xing and YouTube is similar to that of Facebook. Also in this respect, IP addresses are transferred to the respective provider and possibly cookies are sent to your computer. To find out more about the treatment of personal data by each of these providers please refer to their respective privacy statements which are available at http://www.google.com/intl/de/policies/privacy/ (Google +), https://www.linkedin.com/legal/privacy-policy (LinkedIn), http://de.slideshare.net/privacy-preview (SlideShare), http://twitter.com/privacy (Twitter), https://www.xing.com/privacy (Xing) and www.youtube.com/static?&template=privacy_guidelines (YouTube).