What We Do

SPS is at the forefront of digital transformation in document management and information processing. As pioneers in intelligent automation and Business Process Services, we harness people, processes and technology to create scalable, high-quality solutions for our clients.

SPS Document Management and Business Process Services

SPS is a global full-service provider of physical and digital Document Management Services and information processing. We have deep technology and core business process experience, allowing us to implement best-in-class solutions for each stage of the digital journey and for any service with pioneering solutions for document processing, document scanning and business process automation (BPA). As one of the only hybrid providers, we can manage both physical media, such as letters and forms, as well as digital media for inbound capture and output management.

introduction

Mailroom Outsourcing Services

Deploy on-, off-site, remote or mobile Mailroom Service delivery with us

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Discover More about Mailroom Outsourcing Services

Omni-channel Input Services

We support stable, secure, cost efficient business process optimisation

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Discover More about Omni-channel Input Services

Omni-Channel Output Services

Physical and digital Output Management Services according to your requirements

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Discover More about Omni-Channel Output Services

Business Process Services

Automate your business processes and focus on your core performance

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Discover More about Business Process Services

Mailroom Outsourcing Services

In the past, companies used to outsource their mailrooms just to cut costs. Today, outsourced mailrooms are a way to promote service quality within your business and it has a direct impact on your customers’ satisfaction. SPS can either optimize your physical mailroom (on- or off-site), digitize your mailroom operations or provide a hybrid solution with a mix of physical and digital. We also provide office services, freeing up your time and effort for your core business.
 

Omni-Channel Input Services

Data, such as customer communication, enters your company every day. SPS uses intelligent automation to automatically classify incoming documents and extract the most relevant information. Automated data processing is a key part of our innovative document management solution. It helps turning unstructured data into structured usable information that is ready for processing and analytics. While we take care of structuring your data, you can focus all your efforts on solving your clients’ challenges.
 

Omni-Channel Output Services

Whether responding by physical or digital media, we enable companies to communicate with their customers on the channel the customer prefers. Our Omni-Channel Output Services enable you to reach your customers quickly and efficiently, increasing customer satisfaction and speeding up your internal processes.
 

Business process services

For businesses to succeed in the digital age, they need lean, integrated systems from the back-office all the way to customer-facing teams. The optimal business process automation model includes a combination of technologies like AI, straight-through-processing and skilled human agents located in onshore or offshore locations. SPS enables you to generate value from your core business processes with efficiency, speed and quality.
 
 
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Customer testimonials

  • testimonials

    I like Swiss Post Solutions because they are reliable, efficient, trustworthy and committed to sustainability. I only ever had positive experiences with them.

    Robert Oudmayer, CEO, CembraMoney Bank AG

  • testimonials

    We are very happy with the constant and reliable services and the close and global relationships with Swiss Post Solutions and the professional reporting and project management.

    Head of Document Logistics Zurich Insurance

  • testimonials

    Swiss Post Solutions has helped us to build lean and secure processes for our incoming document management – we have significantly reduced the corresponding costs per contract.

    Head of Document Management, Direct Insurance

  • testimonials

    Swiss Post Solutions enables us to further enhance the quality, quantity, and speed of the data we collect. At The NPD Group, we seek out state-of the-art solutions for business applications that add value to the services we provide. The SPS solution enables us to further enhance the quality, quantity, and speed of the data we collect, enabling us to provide our clients with the deep insights based on precise, timely and reliable data.

    Steve Coffey, Chief Innovation Officer, The NPD Group

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